PW-261 Removed the detailed refusal reasons

Additional information in Comments history

Controller/Process/Result.php

@@ -211,23 +211,30 @@ class Result extends \Magento\Framework\App\Action\Action
             $type, $authResult, $pspReference, $paymentMethod
         );
 
-        $history = $this->_orderHistoryFactory->create()
-            //->setStatus($status)
-            ->setComment($comment)
-            ->setEntityName('order')
-            ->setOrder($order)
-        ;
-
-        $history->save();
 
         // needed because then we need to save $order objects
         $order->setAdyenResulturlEventCode($authResult);
 
         switch ($authResult) {
             case Notification::AUTHORISED:
+                $result = true;
+                $this->_adyenLogger->addAdyenResult('Do nothing wait for the notification');
+                break;
             case Notification::PENDING:
                 // do nothing wait for the notification
                 $result = true;
+                if (strpos($paymentMethod,"bankTransfer") !== false){
+                    $comment .= "<br /><br />Waiting for the customer to transfer the money.";
+                }
+                elseif($paymentMethod == "sepadirectdebit"){
+                    $comment .= "<br /><br />This request will be send to the bank at the end of the day.";
+                }
+                else {
+                    $comment .= "<br /><br />The payment result is not confirmed (yet).
+                                 <br />Once the payment is authorised, the order status will be updated accordingly. 
+                                 <br />If the order is stuck on this status, the payment can be seen as unsuccessful. 
+                                 <br />The order can be automatically cancelled based on the OFFER_CLOSED notification. Please contact Adyen Support to enable this.";
+                }
                 $this->_adyenLogger->addAdyenResult('Do nothing wait for the notification');
                 break;
             case Notification::CANCELLED:
@@ -250,6 +257,15 @@ class Result extends \Magento\Framework\App\Action\Action
                 break;
         }
 
+        $history = $this->_orderHistoryFactory->create()
+            //->setStatus($status)
+            ->setComment($comment)
+            ->setEntityName('order')
+            ->setOrder($order)
+        ;
+
+        $history->save();
+
         return $result;
     }
     

Controller/Process/Validate3d.php

@@ -156,9 +156,10 @@ class Validate3d extends \Magento\Framework\App\Action\Action
             } else {
                 $this->_adyenLogger->addAdyenResult("Customer was redirected to bank for 3D-secure validation.");
                 $order->addStatusHistoryComment(
-                    __('Customer was redirected to bank for 3D-secure validation.')
-                )->save();
-
+                    __('Customer was redirected to bank for 3D-secure validation. Once the shopper authenticated, the order status will be updated accordingly. 
+                        <br />Make sure that your notifications are being processed! 
+                        <br />If the order is stuck on this status, the shopper abandoned the session. The payment can be seen as unsuccessful. 
+                        <br />The order can be automatically cancelled based on the OFFER_CLOSED notification. Please contact Adyen Support to enable this.'))->save();
                 $this->_view->loadLayout();
                 $this->_view->getLayout()->initMessages();
                 $this->_view->renderLayout();